Escalation
| Status | supported |
|---|
Description
Escalation process provides automatic forwarding of a work item in case that the person responsible for the work item fails to act in a specified time interval. Escalation mechanism is usually applied to approvals and certifications, escalating the work item to a manager of the person that failed to react.
Documentation
| Version | Introduction | Guides | Configuration | Examples | Plans |
|---|---|---|---|---|---|
| 4.9 | Escalation in certification campaigns |
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| 4.10 | Escalation in certification campaigns |
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| Development | Escalation in certification campaigns |
Related Features
Compliance
This feature is related to the following compliance frameworks:
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