Resource Business Configuration
Configuration of resource "business" aspects such as certifications reviewers and operators for manual operations and correlation.
Configuration item | Description |
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Reference to the resource owner(s). It may point to user or organization. If more than one owner is specified they are considered equivalent. Used to certify assignments of objects on this resource, when owners are selected as reviewers. |
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Reference to the resource approver(s). It may point to user or organization. If more than one approver is specified they are considered equivalent. Note that currently there is no support for using this information for actual approvals. It is used for certifications only, when the approvers are selected as reviewers. |
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Reference to users that should execute operations on manual resources. It may point to user, role (only role members) or organization (only direct org. members). If more than one operator is specified they are considered equivalent. |
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Maximal duration of the operator action. It is used to derive deadline for the corresponding work item(s). |
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Reference to users that should execute manual correlation operations. It may point to user, role (only role members) or organization (only direct org. members). If more than one user is specified they are considered equivalent. |
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Maximal duration of the correlator action. It is used to derive deadline for the corresponding work item(s). |